“Without Skyfactor data, we would be making ‘gut’ decisions or communicating concerns that had only been heard informally from our students. The use of these data resulted in meaningful change that has for several years realized improvement in student satisfaction.”

“We have created a culture of assessment which helps us know which direction the campus is going, build more targeted strategic plan goals that support our accreditation efforts, and serve out student body based on their changing needs.”

“University Housing has measurable goals to achieve as part of our university-wide strategic plan. We use assessment data to focus our practices on key priorities that contribute to the academic and personal success of our students.”

“Data use is a big part of our culture both in housing and across campus. We’ve intentionally focused training on identity and diversity topics, with activities that scaffold so lessons progressively build upon each other.”

“The ACUHO-I / Benchworks Resident Assessment enabled us to showcase our department’s contributions to UCF’s retention, persistence, and graduation goals by helping residents to develop a strong sense of belonging and providing supportive learning environments.”

“Skyfactor has allowed us to focus on improving our services and operations as a whole. The ability to use longitudinal data to compare years of responses has enhanced our efforts to make larger, more systemwide improvements.”

“Using data to create a continuous quality improvement model has been a game-changer for us in meeting our student needs and creating a cocurricular learning model.”

“We share data so our staff can not only identify opportunities for improvement in their specific area but also work those insights into their interactions with residents.”

“Our faculty embrace the Jesuit Ideals which carries over to how we care for our students.”

“We make decisions not just on this year’s data but also on the greater story. This is how we focus our efforts to create positive change.”

“Qualitative data helps us gather information about what programming our students are interested in and make decisions on RA training content. As a result, we have official DEI  programming that is inclusive and educational.”

“Our staff take pride in their work and there is a sense of care and belonging. Most times, students don’t really care about what we do, but the end results show how much we care.”

“As part of our approach to data, we host an all-day meeting off-site to look closely at our data. We use our results to make strategic and programmatic decisions.”

“We do whatever it takes to help our students succeed. Using survey data allow us to make impactful, student-forward changes.

“We were able to deliver, in a very visible way, on our mission – our care and commitment to students.”