Testimonials & Research

From increasing program competitiveness to making measurable improvements to student satisfaction, Benchworks products have been trusted by both educators and administrators for over 20 years. Here’s a taste of what our customers are saying about Benchworks assessments and the impact they’ve made.

Success Stories

How they used the data

Florida State University

“Without Skyfactor data, we would be making ‘gut’ decisions or communicating concerns that had only been heard informally from our students. The use of these data resulted in meaningful change that has for several years realized improvement in student satisfaction.”

Steve Kleuver, Associate Director of Operations, University Housing at Florida State University

Case Study

Miles Community College

“We have created a culture of assessment which helps us know which direction the campus is going, build more targeted strategic plan goals that support our accreditation efforts, and serve out student body based on their changing needs.”

Richard DeShields, Dean of Student Engagement & Auxiliary Services at Miles Community College

Case Study

Millersville University

“University Housing has measurable goals to achieve as part of our university-wide strategic plan. We use assessment data to focus our practices on key priorities that contribute to the academic and personal success of our students.”

Dr. Scott M. Helfrich, Director of University Housing & Conference Services at Millersville University

Case Study

Oxford College of Emory University

“Data use is a big part of our culture both in housing and across campus. We’ve intentionally focused training on identity and diversity topics, with activities that scaffold so lessons progressively build upon each other.”

Joseph Moon, Dean of Campus Life at Oxford College of Emory University

Case Study

University of Central Florida

“The ACUHO-I / Benchworks Resident Assessment enabled us to showcase our department’s contributions to UCF’s retention, persistence, and graduation goals by helping residents to develop a strong sense of belonging and providing supportive learning environments.”

Virginia Koch, Assessment and Research Specialist at University of Central Florida

How they used the data

University of Northern Iowa

“Skyfactor has allowed us to focus on improving our services and operations as a whole. The ability to use longitudinal data to compare years of responses has enhanced our efforts to make larger, more systemwide improvements.”

Nick Rafanello, Director of Residence Life at University of Northern Iowa

How they used the data

University of St. Francis

“Using data to create a continuous quality improvement model has been a game-changer for us in meeting our student needs and creating a cocurricular learning model.”

Mollie Rockafellow, Dean of Student Life at University of St. Francis

Case Study

University of Tampa

“We share data so our staff can not only identify opportunities for improvement in their specific area but also work those insights into their interactions with residents.”

Nora Jarmon, Director of Residence Life at University of Tampa

How they used the data

University of Scranton

“Our faculty embrace the Jesuit Ideals which carries over to how we care for our students.”

Kimberly Subasic, Ph.D., MS, RN, CNE, Chair, Department of Nursing at The University of Scranton

How they used the data

Anderson University

“We were able to deliver, in a very visible way, on our mission – our care and commitment to students.”

Andrew Lehr, Director of Student Success at Anderson University

Customer Testimonials

It became apparent over 15 years ago that data-informed decisions would become increasingly important. Benchworks saves time, is very accessible, is easy to navigate and understand, and provides strong support for decision-making regarding programs and services.

David Mckelfresh
Executive Director of Assessment and Research at Colorado State University

As an accreditation site visitor for over 18 years, being able to look at assessment from a programmatic standpoint is pivotal. You have to know how to capture outcomes as well as describe and improve processes. You are constantly assessing as a nurse and as a nurse educator.

Dr. Libba McMillan
Associate Professor at Auburn University College of Nursing